When students withdraw, or are removed from the program for not achieving expected progress, the ICDL Graduate School may refund payments made for institutional charges. The refund is the difference between the amount paid towards institutional charges and the amount the school can legally retain. The ICDL Graduate School refunds tuition and fees paid by a sponsor, donor, or scholarship to the source directly, rather than to the student.

Students have the right to withdraw from a course at any time.  Notice of withdrawal should be made in writing to the address of the ICDL Graduate School.  Students are requested to notify the School at least 15 days prior to the anticipated date of withdrawal.  The institutional refund policy for students who have completed 60 percent or less of the course of instruction shall be a pro rata refund.  If the student withdraws from the course of instruction after the period allowed for cancellation of the Agreement*, the School remits a refund less the applicable registration fee, not to exceed $100.00, within thirty days following the withdrawal.  The student is obligated to pay only for educational services received and for unreturned equipment.  The refund is the amount the student paid for instruction multiplied by a fraction, the numerator being the number of hours of instruction which he or she has not received but for which he or she has paid, and the denominator being the total number of hours of instruction for which he or she has paid.  Students are not entitled to any refund beyond what they have paid for or have received.

The cancellation and refund options are clearly disclosed in the enrollment agreement.

* Students can withdraw from a course with no penalties, until midnight of the first business day following the first class he or she attended.

 STUDENT TUITION RECOVERY FUND (STRF)

The Student Recovery Fund (STRF) was established by the Legislature to protect any California resident who attends a private postsecondary institution from losing money if they prepaid tuition and suffered a financial loss as a result of the school closing, failing to live up to its enrollment agreement, or refusing to pay a court judgment.

To be eligible for STRF, you must be a California resident and reside in California at the time the enrollment agreement is signed or when you receive lessons at a California mailing address from an approved institution offering correspondence instruction.  Students who are temporarily residing in California for the sole purpose of pursuing an education, specifically those who hold student visas, are not considered a California resident.  Further, those students who are the recipients of third-party tuition and course costs are not eligible for protection under and recovery from the STRF.

To qualify for STRF reimbursement you must file a STRF application within one [1] year of receiving notice from the Bureau that the school is closed.  If you do not receive notice from the Bureau, you have four [4] years from the date of closure to file a STRF application.  If a judgment is obtained you must file a STRF application within two [2] years of the final judgment.

It is important that you keep copies of the enrollment agreement, financial aid papers, receipts or any other information that documents the monies paid to the school.

Questions regarding the STRF may be directed to:

• State of California Department of Consumer Affairs
  • Bureau for Private Postsecondary and Vocational Education
    1625 North Market Blvd., Suite S202, Sacramento, CA  95834
  • Telephone: (916) 574-7720